Emergency Vets in Doncaster

## Summary White Cross Vets is part of the White Cross Vets clinic group (the website describes 21 practices across the North and Midlands). From the latest reviews, this practice is used for both routine care and more involved procedures, including referral surgery: one owner’s dog was referred in for mast cell tumour removal and described the operation as going well, with the reception team handling the referral and insurance claim quickly and explaining what to expect beforehand. Reviews also mention dentistry (scale and polish with extractions) and care for small pets such as rabbits and guinea pigs. Owner experiences are mostly very positive (gentle handling of nervous pets, clear explanations), but one recent review describes a stressful dental visit with concerns about communication, the procedure running longer than expected, extractions not being completed, and being asked to pay again for a further session. ## Services - **Referral surgery mentioned:** mast cell tumour removal (owner report of successful operation and organised referral process). - **Dentistry mentioned:** scale and polish, dental extractions (owner report; one review describes extractions not completed in the same session). - **Small pet care mentioned:** rabbits and guinea pigs seen and treated; one owner names a vet (Elisabeth) as knowledgeable in guinea pig care. - **Support with admin/insurance:** reception team handling an insurance claim as part of a referral case (owner report). ## People - **Johnathan (reception team):** specifically praised for managing a referral and insurance claim “quickly and efficiently,” problem-solving, and clearly explaining what would happen on the day of surgery over the phone. - **Elisabeth (vet):** described as knowledgeable when treating a guinea pig and providing treatment that led to improvement. - **Unnamed vet (seen with a nervous rescue cat):** described as handling a nervous cat well and helping reassure the owner. ## Reviews **Google rating: 4.4 stars from 481 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Calm, confidence-building handling of nervous pets:** owners mention rabbits, a rescue cat, and a large dog that can be aggressive around other dogs being managed with minimal stress. - **Good communication and preparation for procedures:** one referral client highlights being told exactly what to expect before a tumour operation, which reduced anxiety. - **Small-pet (exotics) experiences:** multiple reviews mention guinea pig care, including being kept informed during serious illness and gentle handling. - **A clear negative outlier focused on dentistry and communication:** one owner reports unprofessional/inaccurate advice, a longer-than-expected dental procedure under local anaesthetic, extractions not completed, and disagreement over being charged again for another session; they also report a nurse warning them about repeating the anaesthetic due to their dog’s vital signs dropping.

## Summary Raoul Dowding Vets is a two-site veterinary practice (the website describes sites in Gainsborough and Bawtry). Based on the latest reviews, owners most often use them for routine care (annual vaccinations/boosters) and common “same-week” problems (for example, a suspected grass seed in a dog’s paw), and say vets spend time giving tailored advice rather than rushing appointments. Concrete examples mentioned include detailed guidance for a French bulldog’s allergies at a vaccination visit, removal of a grass seed from a dog’s foot, and staff taking in an injured bird and handling the situation kindly. ## Services - **Routine preventative care:** annual vaccinations and booster scheduling are specifically mentioned. - **Problem-focused consultations:** tailored advice for skin/allergy issues (discussed during a French bulldog vaccination visit). - **Minor procedures:** removal of a suspected grass seed from a dog’s foot is described in one review. - **Care for multiple species:** reviews mention dogs and cats; one reviewer also brought an injured bird for help. - **Emergency veterinary services:** listed in the provided clinic data (no further detail given on how this is delivered). ## People - **Anna (vet):** a reviewer says she listened to what they had to say during the appointment. - **Felicity (vet):** credited with removing a grass seed from a springer spaniel’s paw. - **Monique:** described as “brilliant” with two cats; the owner says the cats “absolutely love her.” - **Reception team:** mentioned positively (“great receptionists”) in one review. ## Reviews **4.8 stars from 177 reviews.** Themes below are drawn from the latest written reviews available to us. - Long-term loyalty is common (multiple people mention using the practice for 20–30 years). - Owners repeatedly mention **time spent explaining** and giving **pet-specific advice**, including suggestions for managing allergies and asking questions during visits. - Specific outcomes noted include **grass seed removal** from a dog’s paw and a **helpful vaccination/booster plan**. - Several reviewers describe the practice as **fairly priced**, with one specifically comparing vaccine costs favourably to other vets (no exact prices provided).

## Summary Evolution Animal Care is a small-animal practice established in 2000 and (per one reviewer) part of the **CVS UK Ltd** group. The clinic advertises **RCVS General Practice** status and **Cat Friendly Clinic (Silver)** accreditation, and offers a **cats-only clinic on Thursday evenings**. Facilities listed on the site include **X-ray, ultrasound, and an on-site lab**. From the latest reviews available, owners often describe being **seen quickly in urgent situations** (including taking an unregistered dog that was fitting) and being given **clear options with costs discussed**. One recent 1‑star review strongly disputes the clinic’s communication and processes (including a dental plan that allegedly shifted from “up to 7 extractions” to “no teeth removed, just a clean,” and concerns about medication/dispensing checks and complaint handling). ## Services From the clinic website: - **Consultations** (vet and nurse) - **Dentistry** (dental procedures are referenced in reviews, including discussion of possible tooth extractions and dental cleaning) - **Surgery** (reviews mention “emergency operations” and treatment after a dog was attacked) - **Diagnostic tests & imaging**, with facilities listed as: - **X-ray** - **Ultrasound** - **On-site laboratory** - **Vaccinations** - **Neutering** - **Microchipping** - **Parasite control** - **Nurse clinics**, including: - **Blood pressure checks** - **Six-month health checks** - **Anal sac expression** - **Grooming & nail clipping** - **Puppy parties** - **Pet travel documentation** - **Home visits** Emergency arrangements (as stated on the website): - **Emergency support during normal opening hours** by contacting the practice. - **Out-of-hours support is provided by MiNightVet** (described as a dedicated emergency service with full-time night staff and free telephone advice, and emergency consultation if needed). Species listed on the website: **dogs, cats, rabbits, guinea pigs, gerbils, hamsters, ferrets**. ## People - **Tina (director)**: named in a recent review as the “final point of contact” when a complaint was escalated; the reviewer describes her involvement as more “business-oriented” than client-care focused. - **Philip**: named in the same review as having posted a **public response** to a complaint, which the reviewer felt was unprofessional. (Other reviews refer more generally to “vets,” “nurses,” and “reception” rather than naming individuals, praising explanations of options/costs and supportive handling during emergencies.) ## Reviews **Google rating: 4.4 stars from 136 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Urgent care and willingness to see emergencies:** owners describe being told to “bring him straight in” during a seizure even when not registered, and pets being “sorted” quickly; another review mentions care after a dog was attacked. - **Communication and cost discussions (positive):** multiple reviews say staff “explain everything fully,” give treatment options, and try to reduce costs rather than pushing the most expensive route. - **Strong negative account of communication/processes:** one recent review alleges poor record access at drop-off, being offered a blood test without being told one had been done recently, and concerns about dispensing checks (expecting pain relief but being handed flea/worm treatment instead). The same review disputes how a dental plan was communicated (expectation of multiple extractions vs none performed) and criticises complaint handling and follow-up emails after requesting no further contact. - **Cat-handling expectations vs experience:** despite the clinic’s Silver Cat Friendly status, the same reviewer says their experience did not feel meaningfully cat-centred in practice, while other reviews do not specifically mention cat handling.

## Summary Equine Veterinary Centre is an equine-focused clinic that offers emergency veterinary services and is listed as a veterinary nurse training facility. Based on recent reviews, owners most often mention support with urgent cases (colic) and stud/reproduction work, including out-of-hours phone help (examples given of calls answered around midnight and early morning). Reviews also reference facilities on arrival, including “plenty of room” and an arena. Feedback is mostly positive, but there is a clear conflict: one detailed review describes a strongly negative experience during a vetting (alleging unprofessional comments and questionable clinical judgements), while other reviewers describe the vets as knowledgeable and helpful, including praise for reproductive outcomes and emergency support. ## Services - **Emergency veterinary services** (explicitly stated in the clinic data), with reviews describing urgent support for colic and out-of-hours phone advice. - **Colic support** (mentioned in reviews as a situation where the team were a “god send”). - **Stud and reproduction work** (multiple detailed reviews describe reproduction-focused veterinary support, aiming to maximise reproductive rates, and reporting successful pregnancies). - **Equine vetting** (one review discusses a pre-purchase/vetting appointment and concerns about how it was handled). - **Veterinary nurse training facility** (explicitly listed in the structured data). ## People - **Libby Dutton** (named in multiple recent reviews): one stud owner credits her with reproduction support and results (multiple mares in foal on first attempt) and being available by phone at unusual hours when urgent support was needed. Another reviewer describes a negative vetting experience involving alleged personal remarks about the seller and disputed clinical observations. - **Jess and Gabri** (named in an older review): described as trying hard to save a pony after a dog attack and supporting the owner when euthanasia was needed. ## Reviews **Google rating: 4.5 stars from 44 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Stud/reproduction work with reported outcomes:** one reviewer reports a notably successful breeding season (5 mares in foal on the first attempt) and fewer complications, attributing this to the vet’s diligence and availability. - **Urgent and emergency support:** colic is specifically mentioned, with staff described as very helpful during the episode; out-of-hours phone support is also mentioned. - **Handling of different types of horses/ponies:** one owner mentions kindness with a rescue pony, young horses, and an older cob. - **Facilities/space on arrival:** one review notes “plenty of room” and mentions an arena. - **A significant negative account about vetting professionalism:** one reviewer alleges biased or inappropriate commentary during a vetting and questions the vet’s clinical observations; they also state other vets later found the horse sound.

## Summary Beechwood Veterinary Hospital / MiNightVet Doncaster is an RCVS Veterinary Hospital with a dedicated out‑of‑hours emergency service (MiNightVet). Based on the website and recent reviews, it appears set up for both routine care (vaccines, nurse clinics, parasite control) and more complex cases, supported by on-site diagnostics (CT, ultrasound, X‑ray, in‑house lab) and surgical capabilities (including orthopaedic and soft tissue surgery). In the latest reviews available to us, multiple owners describe urgent presentations being handled quickly, including emergency surgery with aftercare advice and liaison with a pet’s usual vet, and rapid in-clinic testing that led to improvement within the same visit. Reviews also conflict: alongside detailed positive accounts, one reviewer alleges the practice has become “money orientated” and that care quality has declined. ## Services From the clinic website summary: - **Emergency care:** open 24 hours a day for emergencies; MiNightVet provides dedicated emergency services outside routine hours. - **Consultations** (including short-notice appointments mentioned in reviews). - **Surgery:** general surgery plus **orthopaedic surgery** and **soft tissue surgery** listed as specialties; emergency operation described in reviews. - **Diagnostics & imaging:** diagnostic tests, **CT scanner**, **X‑ray**, **ultrasound**, and an **in-house lab**. - **Dentistry**. - **Preventive care:** vaccinations, microchipping, parasite control, six‑month health checks, blood pressure checks. - **Nurse clinics**. - **Grooming & minor procedures:** grooming & nail clipping, anal sac expression. - **Home visits**. - **Species treated (per website):** dogs, cats, rabbits, guinea pigs, hamsters, and wild birds. Also listed in the structured clinic data: - **Veterinary nurse training facility.** ## People - **Mark (vet)**: named by a long-term client as the vet who has looked after their dog throughout her life into older age; described as “extremely knowledgeable,” and “thoughtful”/“understanding” (no specific clinical examples provided beyond long-term continuity of care). - **Reception team**: specifically praised for supporting a grieving owner in the waiting area, with the reviewer focusing on their compassion and practical support in the moment. - **Vet and nurse (unnamed)**: mentioned handling a traumatised senior cat gently after injuries from a cat attack; described as “lovely,” “understanding,” and supportive during a weekend visit. ## Reviews **Google rating: 4.4 stars from 245 reviews.** Themes below are drawn from the latest written reviews available to us. - **Emergency cases and urgent access:** owners describe being seen quickly (including a same-morning appointment when not registered) and receiving prompt assessment and tests. - **Clear coordination and follow-through:** one emergency-surgery review mentions liaising with the pet’s “home vet” and providing aftercare advice. - **Positive handling of distressed pets and owners:** examples include gentle treatment of an injured, older cat and supportive reception staff with a bereaved client. - **Conflicting views on value/care standards:** one reviewer alleges the practice is “only interested in money” and that quality of care has “gone seriously down hill,” contrasting with other detailed reports of effective treatment and support.