Vets Now Doncaster – Vets in Doncaster
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Corporate
Clinic Overview
Vets Now Doncaster is part of the Vets Now emergency-care network within IVC Evidensia. It focuses on out-of-hours urgent and emergency treatment for small animals, and the clinic website also notes video consultations. Recent feedback most often highlights quick triage, prompt treatment, clear communication, and a caring approach in both critical emergencies and end-of-life situations.
Services
- •Out-of-hours emergency care for small animals: Owners describe late-night, overnight, and weekend visits, including staff being ready when pets arrived after a call ahead.
- •Urgent assessment and treatment for sudden problems: Recent examples include suspected xylitol poisoning, pyometra, a severely unwell puppy, eye problems after midnight, injured leg or lameness assessments, and reassurance around pain management for a dog receiving palliative cancer care at home.
- •Emergency procedures and surgery: Reviews mention emergency surgery and treatment for life-threatening problems, including a dog with a twisted stomach. Earlier feedback also referred to foreign body cases such as swallowed ribbon and ear foreign body removal.
- •Communication and support during treatment: Owners mention thorough checks, regular updates during hospitalisation or surgery, clear explanations, and telephone advice from a veterinary nurse on signs to monitor and home care.
- •End-of-life care and broader clinical scope: Several owners describe compassionate euthanasia support with time to say goodbye. The clinic website also lists video consultations, plus neurology and oncology among its specialties.
Pricing
No published pricing information is currently available for this clinic.
People
- •Sam: thanked by one reviewer for help, reassurance and professionalism during an emergency visit.
- •Sandra: praised alongside Sam for reassurance and care; one reviewer referred to her as a receptionist/nurse.
- •Ximo: praised for phoning owners with updates during emergency surgery and helping them feel informed and supported.
- •Emma and Sarah (names recalled by one reviewer): thanked for a friendly, supportive and professional consultation involving pain assessment and medication advice.
- •Natalie, Veterinary Nurse: previously noted for giving telephone advice about what signs to monitor and home-care steps.
Reviews
Vets Now Doncaster has a 4.4-star Google rating from 361 reviews.
- •Recent feedback is largely positive about speed and effectiveness in emergencies, with owners describing pets being seen quickly and urgent problems being handled efficiently.
- •Reviewers frequently praise the team for being kind, calm and reassuring, especially during stressful situations involving very sick pets, reactive dogs, or worried owners.
- •Several reviews highlight compassionate care in serious or end-of-life cases, including thoughtful communication, time to say goodbye, and support during difficult decisions.
- •Cost remains the main criticism in written feedback, with some owners describing out-of-hours fees as expensive, including one complaint about a £300 consultation fee before treatment.
