Pinfold House Veterinary Clinic

- Communication during medical work-ups: one owner describes a clinician calling with a diagnosis after examining their guinea pig, explaining what had been checked, and supplying medication that led to recovery. - Support at end of life: multiple reviews mention staff helping owners stay calm and providing dignity/sympathy during a pet’s final visit. - Pricing concerns: several negative reviews focus on cost, including a specific complaint about £45.60 for anal sac expression and a claim that next-day visits were requested for extra cost.

Services

Based on the clinic website and reviews, services include

•Consultations (dogs, cats, rabbits listed on the website; a review also describes care for a guinea pig)
•Emergency support during normal opening hours; out-of-hours urgent care is via referral to MiNightVet Doncaster (as stated on the website)
•Diagnostic tests and imaging, including an in-house lab, X‑ray, and ultrasound
•Surgery, including neutering
•Dentistry
•Vaccinations
•Microchipping
•Parasite control
•Nurse clinics, including blood pressure checks and six-month health checks
•Grooming & nail clipping
•Anal sac expression (explicitly mentioned in a review)
•Home visits

Pricing

•Anal sac (anal gland) procedure: one reviewer reports being charged £45.60 and compares this to a quote of £16.20 from another practice.

People

•Gemma: In a guinea pig case, the owner reports leaving the pet for checks, receiving a phone call with a diagnosis, having what was checked explained, and being given medication; the pet later recovered (per the review).
•Laura: Mentioned by name in two reviews tied to a dog’s serious illness/end-of-life care; owners describe sympathetic support “right to the end” and during a “peaceful end.”

Reviews

Google rating: 4.5 stars from 121 reviews.

•Communication during medical work-ups: one owner describes a clinician calling with a diagnosis after examining their guinea pig, explaining what had been checked, and supplying medication that led to recovery.
•Support at end of life: multiple reviews mention staff helping owners stay calm and providing dignity/sympathy during a pet’s final visit.
•Pricing concerns: several negative reviews focus on cost, including a specific complaint about £45.60 for anal sac expression and a claim that next-day visits were requested for extra cost.

Reviews for Pinfold House Veterinary Clinic

Note: Showing the 5 most recent Google reviews out of 121 we track in total. Recent reviews may not be representative of overall sentiment.

Alison Hyde

9 months ago

Took my guinea pig in last week after contacting them. I left her with them and when Gemma had checked her she rang me with a diagnosis. Everything was explained to me what had been checked and the necessary medication given. I found it to be an excellent experience right from booking the appointment right through to collecting my pet. It is an excellent practice. My pet is now fully recovered. Thanks to everyone involved.

6 months ago

Christine Massey

8 months ago

Took our Poochon Dottie for Anal Gland procedure different price again £45.60 How can it be possible to charge this extortionate price when l enquired at another local Practice l was quoted £16.20 for any size Dog l am truly disgusted it is time something was done about the difference of price we won’t be using this practice again !!!

10 months ago

Ann worthington

11 months ago

I would like to give a big thank you to all the staff at Pinfold Vets Misterton for all their help throughout Benji’s life from the age of zero to the grand age of 14 and half. Today was the hardest day of his years for us all but the vets made us feel calm and put us all at ease with dignity and sympathy X

Naomi Hough

What a shame a village vets is not looking after the village people. The practice only appears to take more and more money from you, requesting next day visits for extra cost. The animals most definitely do not come first, it is most definitely the amount of money they can get off of each person. 0/5

a year ago

Fiona

Massive thankyou to Laura and all staff for taking great care of Suki right to the end.

Malcolm Husband

Excellent personal and sympathetic service by the staff especially Laura. Can't speak highly enough of the kind and considerably service given during a stressful time of Suki,s illness and peaceful end.